ELC Toys (“ELC Toys”, “we”, “us” and “our”), a company established in
the United Arab Emirates, with trademark number 221286 of Kamal Osman
Jamjoom Group LLC Sultan Business Center, 4th Floor, Unit 422, Oud Metha
Road, Dubai - UAE operates www.elctoys.com (the “Site”).
collect about you when you use this Site. Your use of this Site will also
purchase any Product, our Returns Policy.
1.When we collect your personal information
You can visit and browse the Site without having to provide any personal
information. However, you will need to provide personal information when
you register an account, place an Order or make a Submission.
2.The personal information we collect
The personal information we collect will include your title, name, gender,
email address, postal address, delivery address (if different), telephone
number and mobile number. We may also collect personal information provided
by you together with or as part of any Submission.
We do not collect payment details, payment card details or bank account
details. These details are collected during the purchase process by our
3.Other information we collect
We will collect certain information (such as time and date of your visit to
the Site, pages viewed, IP address and browser used to access the Site)
whenever you visit the Site. We use this information to understand how our
Site is used and to improve the Site. This information is anonymised and
cannot be linked back to you.
4.How we use your personal information
We will use your personal information to:
establish and administer your account, process and deliver your
Orders and to provide you with services and information;
improve the Site layout, Content and functionality; and
carry out research on our users’ demographics and tastes.
We may use your personal information to send you information about our
Products and services and those of our associated companies. You can choose
to opt out of this at any time by clicking on the “unsubscribe” link in any
marketing email that we send to you.
5.Sharing your personal information with third parties
We will share your personal information with:
Aramex, for Order delivery purposes;
third parties who provide us with services, in order to provide us
with those services (for example, marketing, website administration
and fraud protection services); and
any governmental or legal authority if required by law.
All credit/debit cards details and personally identifiable information will
NOT be stored, sold, shared, rented or leased to any third parties.
We may transfer our databases containing your personal information if we
sell our business or part of it. Other than as set out in this Privacy
Policy, we shall NOT sell or disclose your personal information to third
parties without obtaining your prior consent. The Site may contain links to
other sites or frames of other sites. Please be aware that we are not
responsible for the privacy practices or content of those third other
sites, nor for any third party to whom we transfer your personal
6.Use of Social Plugins
The Site uses social plugins (“plugins”) provided by third parties
including Facebook, Instagram and Pinterest (“PI Providers”)).
When you visit a page that contains a plugin, your browser establishes a
direct connection to the servers of the relevant PI Provider (which may be
located overseas) and your plugin content is transferred to your browser.
The relevant PI Provider is then able to receive information about your
having accessed that page of the Site. This occurs even if you do not have
an account with the PI Provider or are not logged into it at the time.
If you are logged into the website of a PI Provider, and you interact with
the relevant plugins on our Site (for example by clicking “Like” or
entering a comment) the corresponding information is transmitted from your
browser directly to the PI Provider server and stored by it. The
information may also be published on your PI Provider account page and
visible to those whom you have given access as “friends” or otherwise.
You can block plugins by using add-ons for your browser, like the “Facebook
For information on the purpose and scope of data collection by Facebook,
Pinterest and Instagram and how it is processed and used, as well as your
rights in this respect and settings options for protecting your privacy
It is not necessary to accept cookies to visit our Site. However, if you
would like to place an Order or add an item to your shopping basket, you
will need to set your browser to accept cookies so you can use the relevant
functions. The cookies we use are never used to store any personal
information and cannot be traced back to an individual user. We use the
anonymised information we receive from the cookies to understand how our
customers use our Site, to improve the Site, to tailor advertisements to
your tastes and to make the Site easier for you to use.
our Site is used. The information generated by the cookie about your use of
the Site (including your IP address) will be transmitted to and stored by
Google on servers in the United States. Google will use this information
for the purpose of evaluating your use of the Site, compiling reports on
website activity for website operators and providing other services
relating to website activity and internet usage. Google may also transfer
this information to third parties where required to do so by law, or where
such third parties process the information on Google's behalf. Google will
not associate your IP address with any other data held by Google.
We have put in place technical and security measures to prevent
unauthorised access to or accidental loss or destruction of your personal
information that is stored by us. We collect your personal information on a
secure server and we use firewalls on our servers. Whilst we are unable to
guarantee 100% security, this makes it hard for a hacker to decrypt your
details. Our security procedures mean that we may occasionally request
proof of identity before we disclose personal information to you. You are
responsible for protecting against unauthorised access to and use of your
password and account.
By using our Site or by submitting personal information to the Site or to
us or to our agents, you consent to our use of your personal information in
10.Access and Contact
The Website Policies and Terms & Conditions may be changed or updated
occasionally to meet the requirements and standards. Therefore the
Customers’ are encouraged to frequently visit these sections in order to be
updated about the changes on the website. Modifications will be effective
on the day they are posted.
You may request access to your personal information and you may request
that we correct any inaccuracies in that personal information. At any stage
you also have the right to ask us to stop using your personal information
for direct marketing purposes.
You may contact us at
or Kamal Osman Jamjoom Group LLC Sultan Business Center, 4th Floor, Unit
422, Oud Metha Road, Dubai - UAE.